NEW PURITII FREQUENTLY ASKED QUESTIONS
NEW PURITII FAQS:
Why did the water look cloudy the first time I used it?
You may notice a fine carbon dust only with your first use of the filter. Completely safe and harmless to ingest, this is a part of the filter design and comes from the proprietary media blend of zeolite and fine ground coconut carbon.
What is the “pleat pack” and what does it do?
It functions much like a net that keeps out the contaminants—and it’s a much bigger net than the old filter. This net basically keeps the contaminants from getting through the filter. One other unique aspect of the filter is that it emits a positive electrostatic charge which attracts the negatively-charged microbial and chemical impurities, acting much like a magnet to trap these contaminants in the filter media. This filter is also antimicrobial.
Will the new filter work with my old water bottles?
Yes, we have a filter adapter that will work with both the plastic and stainless steel. Of course, we encourage you to try the new and better Tritan plastic bottle!
How do you store the filter?
Unopened Puritii water filters can be stored in an area of low humidity and away from extreme temperatures for up to one year. Used filters must be dried thoroughly and placed in a sealable bag for storage. Inspect the filter before using it again for signs of mold or damage.